# Thank-you and review request messages.

Ask for a review soon after the event, while it is fresh, with a short thank-you, one specific compliment and a direct link. Make it easy and optional. Copy the messages below for email, text and a gentle reminder, plus replies to positive and negative feedback, and replace the [Placeholders].

_Updated 2026-10-11._

## The thank-you and the ask.

THANK-YOU EMAIL. Subject: Thank you from [Business name]

Hi [Client first name], thank you for having me at [Event]. [One specific thing you enjoyed, for example: your guests were so kind about the designs / the venue was beautiful.] It was a pleasure.

If you have a minute, I'd be grateful for a short review. It helps other people find me: [Review link]. Even a sentence about what you liked is great. And if anything wasn't right, please tell me directly at [Email] so I can fix it. Thank you again, [Your name]

TEXT VERSION. Hi [Client first name], it's [Your name] from [Business name]. Thank you again for [Event]! If you enjoyed it, would you leave a quick review? [Link]. It really helps a small business. Thank you!

MARKET OR BOOTH CUSTOMER. Thanks for stopping by [Business name]! If you loved your [Product], we'd appreciate a review at [Link or QR code]. Tag us at [Handle] with a photo and we'll share it.

## One gentle follow-up.

REMINDER. Subject: Would you share a quick review?

Hi [Client first name], I hope you're still enjoying the memories from [Event]. If you haven't had a chance yet, a short review would mean a lot: [Review link]. No pressure at all, and thank you either way. [Your name]

Send one reminder at most. If there's no answer, leave it.

## Respond to good and bad feedback.

TO A POSITIVE REVIEW. Thank you so much, [Client first name]. It was a joy to be part of [Event], and I'm so glad [Specific thing they mentioned]. I'd love to work with you again.

TO A NEGATIVE REVIEW (PUBLIC). Thank you for the feedback, [Client first name]. I'm sorry [Specific issue] didn't meet your expectations. I'd like to make it right: please contact me at [Email or phone] so we can talk it through.

Keep public replies calm and short, never argue, and take details off the page. Fix what you can, and learn from patterns across reviews.

## Ask honestly, and keep it fair.

- Ask every client, not only the ones you expect to be happy. Don't select who you ask.
- Don't offer discounts or gifts in exchange for a positive review. Check the rules of the platform where you collect reviews.
- Make it one click: send the direct link, or a QR code at your booth.
- Send the request soon after the event, when the experience is fresh.
- Thank people who reply, and use their feedback to improve your next job.

## Collect recommendations without chasing.

- Clients can recommend you, and your storefront shows the share who recommend you once there are enough.
- Keep each client and their messages together in one client list.

## Questions

**How do I ask clients for a review?**

Send a short thank-you soon after the event, mention one specific thing you enjoyed, and include a direct link to where you want the review. Keep it friendly and optional, and send at most one reminder.

**When is the best time to ask for a review?**

Soon after the event, while the experience is fresh. For products, wait until the customer has had time to use them.

**Should I offer a discount for a review?**

No. Rewarding reviews can break the rules of many review sites and makes them less trustworthy. Ask honestly, and thank people for their time instead.

**How do I reply to a negative review?**

Stay calm, thank the person, apologize for what went wrong, and invite them to contact you directly. Don't argue or share private details in public. Fix what you can.

**Where should I ask clients to leave reviews?**

Pick the one or two places your future clients look, such as your Google profile, Instagram or your storefront, and link to them directly so it takes one click.

## Related

- [Replies to a booking inquiry](https://bzar.app/templates/reply-to-a-booking-inquiry-templates)
- [Vendor bio for market applications](https://bzar.app/templates/vendor-bio-for-market-applications)
- [Price list and package menu](https://bzar.app/templates/price-list-and-package-menu-template)
- [bzar for vendors](https://bzar.app/for-vendors)