Platform fee
A platform fee is what a ticketing, booking or marketplace service charges for each transaction it facilitates. It is separate from the payment processor's card fee. Platforms differ on whether the seller pays it, the customer pays it on top, or it is split, so compare the total cost before choosing.
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About platform fee.
Also called: service fee, marketplace fee, ticketing fee, booking fee.
Some platforms add the fee on top at checkout, and others deduct it from your payout. Either way, the total cost to you or your customers is what matters.
Look for monthly subscriptions, per-ticket charges and payout delays as well. A low headline rate can hide extras.
Be open with customers about fees that appear at checkout. Surprise charges drive refunds and complaints.
Organizers can pass platform and card fees to vendors, split them, or absorb them.
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