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Glossary

Non-refundable deposit

A non-refundable deposit is money a customer pays to reserve a date that the vendor keeps if the customer cancels. It compensates the vendor for turning away other work. It must be stated clearly in the booking terms, and some places limit how much can be kept or require a refund if the vendor cancels.

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About non-refundable deposit.

Also called: nonrefundable deposit, non refundable deposit, forfeitable deposit.

Make the term visible before payment, not buried in fine print. Both sides should agree to it in writing.

If the vendor cancels or cannot deliver, the customer should generally get their money back. A fair policy covers both sides.

Consumer protection laws vary by state, so a clear explanation and a reasonable amount protect you better than a high one.

This is general information, not legal advice; check with your city, county or state office or an attorney for your situation.

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