No-show policy
A no-show policy states what happens when a vendor accepts a booth and does not come, or cancels too late for the organizer to fill the space. Typical consequences are keeping the booth fee, charging a fee or limiting future acceptance. A written policy keeps it fair and enforceable.
Updated
About no-show policy.
Also called: vendor no-show policy, no show fee, no-show penalty.
Define what counts as a no-show, such as not arriving by a set time, and how much notice makes a cancellation fine. A cutoff date for free cancellation works well.
Put it in the application and the vendor agreement so vendors agree to it. Keep a waitlist so a cancellation can be filled.
Vendors who cannot attend should tell the organizer as early as possible. Many organizers will help them find a replacement or a later date.
Organizers can charge vendors later for extras or no-show fees through the same card flow.
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