Manage vendor applications
Review applications, approve, reject or waitlist vendors, assign booths, and understand booth fees, discounts and refunds.
Where to find it: open your event from Events, then the Applications tab.
Review an application
The Applications tab lists every vendor who applied. Filter by status (All Statuses by default) and click an application to open its details: the vendor's business, answers to your questions, documents, requested space and what they paid.
Then choose:
- Approve — the vendor is in. They appear under Participating Vendors on your event page.
- Waitlist — hold the application for later.
- Reject — asks you to confirm first. You can add a reason, which the vendor sees. Rejecting can't be undone; the vendor would need to apply again.
Statuses
| Status | Meaning |
|---|---|
| Started, unpaid | The vendor began applying but hasn't finished paying. |
| Pending / Under review | Waiting for your decision. |
| Awaiting booth fee | You approved, but the booth fee charge didn't go through. The vendor has about three days to pay; if they don't, the application is rejected. |
| Approved | Accepted. |
| Waitlisted | On hold. |
| Rejected | Not accepted. |
| Withdrawn | The vendor withdrew. |
| Expired | The application expired. |
Booths
From an application you can Assign booth, Change booth, Unassign booth, or Add a booth to give a vendor an extra booth. When you add or change a booth you can charge, discount or waive the price difference.
Booth fees
When booths are paid, bzar charges the vendor through Stripe and pays you out. You set two things in the Applications step of the event wizard.
Fee Structure — who pays bzar's fees:
| Option | Vendor pays | You cover |
|---|---|---|
| Vendor pays all fees (default) | Booth fee + 3.9% platform fee + $2.50 application fee + card processing | Nothing |
| Split fees | Booth fee + 3.9% platform fee + $2.50 application fee | Card processing (about 2.9% + 30¢) |
| Absorb all fees | Booth fee only | The 3.9% platform fee and card processing |
The 3.9% applies to the booth fee plus any add-ons, after discounts. Extra booths never carry the $2.50 application fee.
Payment Timing — when the vendor is charged:
- Charge at approval (default) — the booth fee is charged when you approve.
- Charge at application — the vendor pays when they apply and is refunded if you reject them.
Discounts
When you charge a vendor for a booth, you can Apply a discount: a Promo code or a Manual comp ($) amount (a code takes precedence), or Waive full amount. Create booth promo codes on the event's Promos tab; vendors can also enter a code when they apply.
Refunds when you reject
Rejecting a paid application refunds the vendor automatically:
- The booth fee and the 3.9% platform fee are refunded.
- The $2.50 application fee is non-refundable, and card processing isn't refunded.
- With Absorb all fees, the vendor gets the full booth fee back.
A refunded application shows Refunded · Cannot Re-Approve; the vendor would need to apply again.
Good to know
- To contact vendors, use the event's Messaging tab or Messages in the sidebar.
- To download your vendors, see export your vendor list.