Tickets
Refund requests
Attendees can ask for a refund from My tickets. You approve or deny each request on the Refund Requests tab.
What you'll get: every refund request answered, in one place.
Open your event and go to the Refund Requests tab.
Read the request, then click Approve or Deny.
To approve, check the amount and click Approve & Refund. To deny, add a short reply and click Deny.
You're done when the request shows Approved or Denied, and the attendee is told.
What happens to the money: refunds. You can also refund any order yourself from the Orders tab with Refund.